Privacy Policy

We may collect information you voluntarily provide, including your name, telephone number, email address, project or service address, ZIP code, project description, budget or timing preferences, requested services, appointment information, communications with us, and communication consent choices.

When you submit a Facebook or Instagram lead form, we receive the information you choose to submit through that form. Your use of those platforms is also governed by their own privacy policies.

Our website and service providers may collect technical information such as your IP address, browser type, device information, referring page, pages visited, and general usage information.

We use information as appropriate to:

• Respond to estimate and service requests.
• Discuss your project and requested services.
• Schedule, confirm, and provide reminders about appointments.
• Provide services and customer support.
• Send project and service-related updates.
• Send marketing or promotional communications when you have provided the applicable consent.
• Maintain and improve our website, services, and communications.
• Maintain records of communication preferences and consent.
• Prevent fraud, misuse, and security incidents.
• Comply with applicable legal obligations.

If you separately consent to receive text messages, Clean Cut Construction may send messages about estimate requests, appointment scheduling, confirmations, reminders, and project updates. If you separately consent to marketing texts, we may also send special offers and promotional messages.

Providing your phone number or submitting an inquiry does not, by itself, enroll you in marketing text messages. We use your consent choices to determine which text messages you receive.

Message frequency varies. Message and data rates may apply. Reply STOP to a message to opt out or HELP for assistance. You may also contact us using the information below. Consent to receive marketing text messages is not a condition of purchasing goods or services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may disclose information to service providers that help operate our website, manage inquiries and customer records, schedule appointments, deliver communications, and provide services on our behalf. These providers are permitted to use information only as necessary to provide their services to us.

East Shore Digital assists with managing our website, lead forms, and communications technology on our behalf.

We may also disclose information where required by law, to protect rights or safety, or in connection with a business transfer, subject to applicable requirements and the mobile-information restrictions above.

We do not sell personal information.

Our website and embedded services may use cookies or similar technologies to support functionality and understand usage. If advertising or analytics tools are enabled, those tools may also collect information about interactions with the website.

You can manage cookies through your browser settings. Disabling cookies may affect certain website features. Facebook and Instagram manage data collected on their platforms under their own policies and settings.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of electronic transmission or storage is completely secure.

We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business and consent records, resolve disputes, and comply with applicable obligations.

You may contact us to request access to, correction of, or deletion of your personal information. We will handle requests as required by applicable law and may need to verify your identity.

You may opt out of text messages by replying STOP. Where marketing emails are sent, you may unsubscribe using the instructions provided in those emails.

Our services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

We may update this policy to reflect changes in our practices or applicable requirements. Updates will be posted on this page with a revised effective date.